Written by: Andrew Clark
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Why do tangible rewards matter and how can you use them to motivate your team?
Scroll DownWhy do tangible rewards matter? Picture the most exciting shopping experience you could ever imagine. We're guessing you didn't imagine a pile of cash.
Even though your employees may say they want cash, it's actually not the best for boosting staff motivation and morale and here’s why:
The cash end of the Rewards and Experience Efficacy Continuum above is more quantitative and financial in nature. It puts people into a calculative mode and the reward begs the question, "Is this a good deal?" Because of this, cash is less effective at getting results. Whereas travel or tickets to a show or luxury merchandise are more emotional in nature and the question becomes, "Do I want it?"
The farther away from the dollar sign, the more effective the rewards become at changing behaviour. We also know through our study in applied behavioural economics that human behaviour is triggered by emotion, in fact, its 77% of the time.
Keep in mind that a certificate to a spa has very different motivational qualities than a gift card for petrol or groceries. Can you imagine one of your employees filling up their car with petrol and thinking, "I am SO glad my company is covering my next tank of petrol?"
When incorporating rewards in your overall compensation mix you know you need to inspire top performance and significant results. You also need to get the best return on your investment. The trick: offer tangible, aspirational rewards your participants will think about. Talk about. And want to re-live, over and over again.
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Trust us – you've never rewarded employees and customers like this before.